Terms and Conditions

Welcome to SweetTouch! Before you use our website or book any services, please take a moment to read these Terms and Conditions. By accessing our site or using our services, you agree to these terms. If you don’t agree, you’re free to leave the site at any time.

1. Use of Our Website

  • Who Can Use It: Our site and services are for adults only. By using SweetTouch, you confirm that you are at least 18 years old.
  • What You Can’t Do: You agree not to use our site for any illegal activities, spam, or harmful behavior that could damage the website or interfere with other users’ experiences. This includes hacking, uploading viruses, or attempting to bypass any security measures.
  • Availability: We do our best to keep the site up and running, but sometimes things go wrong. We can’t guarantee that the website will always be available or error-free. If there’s any downtime, we’ll work to fix it as soon as possible.

2. Booking Services

  • How It Works: When you book a service through SweetTouch, you’ll receive a confirmation email with the details of your booking. Please make sure all the info is correct before finalizing your appointment.
  • Payments: We accept a variety of payment methods. Full payment is required upfront when you book online. All payments are processed securely, but remember that no system is 100% foolproof.
  • Cancellations: If you need to cancel or reschedule, please do so at least 24 hours in advance. Failure to cancel within this timeframe may result in a charge or loss of any deposit you’ve paid.

3. Refund Policy

  • Refunds: We don’t offer refunds for completed services. If there’s an issue with the service you’ve received, please let us know as soon as possible so we can address the situation. In some cases, we may offer a credit towards a future booking at our discretion.

4. Our Responsibility

  • Accuracy: While we do our best to keep all the information on our site up-to-date, we can’t guarantee that everything is 100% accurate. If something is incorrect, we reserve the right to correct it, even if it affects your booking.
  • Liability: SweetTouch is not liable for any damages, losses, or injuries that occur while using our site or services. You use our website and book our services at your own risk. We are not responsible for any personal injuries or accidents that may occur during or after a session.

5. Your Privacy

  • Data: When you use our site, you agree to our Privacy Policy, which outlines how we handle your personal information. You can check it out on our Privacy Policy page.

6. Intellectual Property

  • What’s Ours Stays Ours: All content on the SweetTouch website, including text, images, logos, and other materials, is the property of SweetTouch unless otherwise noted. You agree not to copy, modify, or distribute any of this content without our permission.

7. Changes to These Terms

We may update these Terms and Conditions from time to time. If we make any major changes, we’ll let you know via email or a notice on the website. Be sure to check back every once in a while to stay updated.

8. Governing Law

These terms are governed by the laws of the United Kingdom. By using our site or services, you agree that any disputes will be resolved in the UK courts.

If you have any questions about these Terms and Conditions, feel free to reach out to us at sweettouch.london@gmail.com.